Linnea Appleby has been actively
involved in management and finance for 27 years and the self-storage for 10
years. She is the president of Sarasota, Fla.-based PDQ Management Solutions
Inc., which specializes in self-storage facility management and services
such as operational consulting, new-facility startup, property audits and
the “Income Finder Service.” PDQ also manages the Florida Self Storage
Association, for which Linnea is a past president.
Linnea has a bachelor’s degree in finance from the University of South
Florida and a background in financial planning. She is also an active member
and past president of Toastmasters. She is a frequent presenter at industry
tradeshows and writes a regular column for Inside Self-Storage
Jim Chiswell is the president
and managing partner of Chiswell & Associates LLC in Palmyra, Va., and has
been involved in the self-storage industry for 23 years. He started his own
consulting company in 1990, through which he has conducted countless
feasibility and due-diligence studies for clients as well as prepared and
presented customized manager training sessions. Prior to that, Jim was vice
president of Sovran Self Storage, managing its portfolio of 34 facilities in
Jim is a frequent speaker at industry conferences and tradeshows
including Inside Self-Storage Expos and events hosted by national and state
self-storage associations. He is a member of the Inside Self-Storage
Editorial Advisory Board and has written the magazine’s “Thoughts From The
Road” column for eight years. He is also a moderator for Self-Storage Talk,
an online, interactive forum for the industry.
Megan Eckert is the
executive vice president of Omaha, Neb.-based USstoragesearch.com. Her
marketing and information-technology background have helped the company
achieve its rapid growth and become one of the premier Internet marketing
firms in self-storage. She is a frequent speaker at industry events with a
passion to educate on the benefits and best practices of online marketing.
Having analyzed years of online traffic and behavior trends of self-storage
consumers, and having seen more than 5,000 facilities successfully implement
Internet marketing, Ms. Eckert is equipped with knowledge every
owner/operator must know to profit from the lucrative online marketplace.
Jeffrey Greenberger is a
partner with the law firm of Katz, Greenberger & Norton LLP in Cincinnati,
where he focuses on commercial real estate and real estate litigation. He
represents owners of self-storage facilities and other property types. He
also has a concentration in debtor and creditor rights.
Jeff is counsel to many state self-storage associations and a regular
contributor to industry publications such as Inside Self-Storage. He
speaks frequently at conferences and tradeshows and is a moderator for
Self-Storage Talk, an online forum and community for the industry. His
website at SelfStorageLegal.com is designed to be an informative resource
for facility owners and managers.
Mel Holsinger is the
owner and president of Professional Self Storage Management LLC in Tucson,
Ariz. The company operates 42 facilities in five states and is ranked as the
28th largest storage operator in the country, according to the 2008
Top-Operators List published by Inside Self-Storage (ISS).
Mel has been involved in the self-storage industry since 1983. He serves
on the Arizona Self Storage Association Board of Directors and is a member
of the ISS Editorial Advisory Board. He is a long-standing contributor to
ISS magazine and speaks frequently at industry conferences and tradeshows.
He is also a moderator for Self-Storage Talk, an online interactive forum
for the storage industry.
Randy Johnston is the
national accounts sales manager for Statesville, N.C.-based BETCO Inc. He
previously served as director of sales and development for Digitech
International, which has provided comprehensive security tools for the
self-storage industry for more than 25 years. Prior to joining Digitech,
Randy spent 17 years in sales, primarily in the petroleum industry, as a
national and distributor accounts sales manager. Previously, he served four
years in the United States Coast Guard. He completed business school at NYU
Stern in 1988 and attended several sales and development courses throughout
his 20-plus years in sales.
National Sales Manager, Trachte Building Systems
Jamie Lindau, the national
sales manager of Trachte Building Systems, has spent the last 23 years
helping property owners plan, develop, build and profit from self-storage.
He is a regular contributor to Inside Self-Storage magazine and other
industry publications as well as a speaker at national conferences and
tradeshows. Drawing from his own experiences as a former self-storage
business owner, Jamie has conducted more than 200 self-storage
development seminars for Trachte since 1988.
President, Litton Management & Consulting Inc.
Tom Litton is a well-known
self-storage expert who began his career in the industry during its infancy
and has managed more than 150 storage facilities in 11 states. A prolific
writer, he has written more than 150 magazine articles for various
self-storage publications as well as newspapers, including the San
Tom has conducted seminars worldwide on various self-storage topics
including operation, management, development and ownership. His company,
Litton Management & Consulting Inc., routinely conducts public seminars each
year and is considered a leader in self-storage education and training.
Rick McGee has been working in the
self-storage industry since 1999. In 2000, he joined forces with a team of
developers and completed the Internet-based technology for Online Self
Storage Inc., which allows owners and operators to process rentals and
payments via their websites. In 2002, the company introduced Call Maximizer
as the first transaction-based call center in the self-storage market. It
helps operators leverage their sales and marketing efforts by creating more
rentals and interested customers.
Along with being an entrepreneur, Rick has a passion for sales and
marketing and enjoys building long-term relationships. Online Self Storage
is the third company he has launched from scratch. He enjoys seeing
companies become successful in their respective markets.
President, Advantage Business Consulting LLC
Brad North entered the
self-storage industry in 1989. Since then, he has excelled as an owner,
general contractor, developer, general manager, trainer and consultant. He
has built more than 350,000 square feet of storage for himself, and trained
and consulted with thousands of owners and developers throughout the world.
Brad’s company, Advantage Business Consulting & Management, offers
complete turnkey management services, currently managing more than 1 million
square feet of self-storage nationwide. Brad also provides on-site
consulting, manager training workshops, seminars and feasibility studies. He
is a recognized columnist and regularly writes for industry publications.
He also speaks at state and national self-storage conventions.
President, Cutting Edge Self Storage Management & Consulting
Ross began his industry career in 1984 with National Self-Storage. He moved
on to Executive Self-Storage as southeast regional director in 1987; and in
1996, he went to work for Extra Space Management of Salt Lake City, where he
became vice president of operations in charge of feasibility studies,
third-party management and facility operation in more than 10 states. Four
years later, Stephan and his wife, Tammy, created Cutting Edge Self-Storage
Management & Consulting, which manages properties in Arizona, Colorado,
Florida, Idaho, Illinois, Missouri, Nevada, Oregon, Texas and Utah. Stephan
is a regular contributor to Inside Self-Storage magazine as well as a
frequent speaker at Inside Self-Storage Expos.
President, Cutting Edge Self Storage Management & Consulting
Ross has more than 20 years of industry experience. As an industry
consultant, she has extensive expertise in the areas of self-storage
training and marketing. In 2000, she and her husband, Stephan, created
Cutting Edge Self-Storage Management & Consulting, which manages properties
in Arizona, Colorado, Florida, Idaho, Illinois, Missouri, Nevada, Oregon,
Texas and Utah. She is a regular contributor to Inside Self-Storage
magazine as well as frequent speaker at Inside Self-Storage Expos.
Randy Tipton owns and
operates Universal Insurance, an entrepreneurial business that has created
and provided specialized insurance coverages to the self-storage industry
for 15 years. Randy is a seasoned industry professional with more than 30
years of insurance underwriting, marketing and management experience.
Randy attends self-storage tradeshows across the country, conducts
insurance seminars, and speaks with facility owners from coast to coast. She
is viewed by many as one of the leading self-storage insurance experts in
the country and is called on for advice regarding coverage options. Her
industry knowledge has led her to be a moderator and instructor for a
variety of educational forums.
Vice President of Yellow Page Services, Michaels Wilder Inc.
Susan Weinman is the vice president of Yellow Page services for Phoenix-based
Michaels Wilder, an advertising agency specializing in print and Internet
Yellow Pages. She is a frequent presenter at self-storage tradeshows and has
written articles for numerous trade publications including Inside
Self-Storage, Professional Door Dealer and Rental Management.
Ray Wilson is an internationally recognized authority on self-storage
investment analysis. He is president of Self Storage Data Services Inc. (SSDS),
a research firm he founded in 1992. SSDS maintains a nationwide database of
operating statistics on several thousands of facilities, tracking trends in
the top 50 U.S. metropolitan statistical areas on a quarterly basis.
In 1975, Ray founded Charles R. Wilson & Associates Inc., a firm
specializing in self-storage valuation. He sold the firm in 2007 to Integra
Realty Resources-Metro Los Angeles, which continues to specialize in the
valuation of self-storage facilities nationwide. Ray’s speaking engagements
have included Australia and Europe as well as regular appearances at
conferences and tradeshows throughout the United States.