Expand your collection of educational resources with this 10-piece set
of SSTI audiocasts! These seminars can be listened to anytime, anywhere.
The “Facility Operation Essentials” package covers the key topics of sales,
marketing, pricing, staffing, legal issues and ancillary services. This collection comprises 10 hours of quality material. (10 Audiocasts
Total)
Adding Wine Storage or Records Storage to Self-Storage: Risks to Consider
Webinar
Original presentation date: October 9, 2007 Sponsors: Inside Self-Storage and Selfstoragelegal.com Speaker: Jeffrey Greenberger Host: Teri Lanza
The provision of ancillary services—particularly high-end services like wine or records storage—carries additional risks for the self-storage operator. These niches ...
Beyond Late Fees: What Other Fees Can Self-Storage Operators Charge?
Webinar
Original presentation date:July 10, 2007 Sponsors: Inside Self-Storage and Selfstoragelegal.com Speaker: Jeffrey Greenberger Host: Teri Lanza
After attending the April 2007 Legal Learning Webinar titled “Self-Storage Late Fees and Other Fees: Still Dangerous Waters,” many attendees asked to know...
Considerations for Vehicle Storage in a Self-Storage Environment
Webinar
Original presentation date: June 12, 2007 Sponsors: Inside Self-Storage and Selfstoragelegal.com Speaker: Jeffrey Greenberger Host: Teri Lanza
Keeping keys to one or more of your self-storage units potentially raises your liability exposure in the event of loss or damage to those units. Maybe you only keep keys "for a few tenants." Maybe you have keys ...
Dealing With Tenant Termination and Self-Storage Abandonment
Webinar
Original presentation date:April 8, 2008 Sponsors: Inside Self-Storage and Selfstoragelegal.com Speaker: Jeffrey Greenberger Host: Teri Lanza
You have a self-storage unit that is almost empty, with just a few things left behind by the tenant. The items look like garbage to you. Do you declare an abandonment ...
Have you had a tenant file bankruptcy, or do you live in fear of tenants filing? Do you think all you can do is sit on your hands and lose another six months of rent? This session will review the laws of bankruptcy, the automatic stay, the various chapters of bankruptcy, and the options for what to do if a tenant files. This session was recorded at the 2008 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow.Running time: 45 minutes. Accompanied by a 22-page companion manual.
Halting Attacks on Your Facility: Foreign, Domestic and Legal
Audiocast
In today’s world, storage facilities are sometimes targeted as staging areas for terrorist activity and for the storage of hazardous materials. Get an overview of the preventive measures you can take against these potential attacks at your site. You’ll learn about issues relating to homeland security, cooperation with government agencies, how to avoid litigation, and how to succeed in small-claims court. This is a unique opportunity for existing and new operators to take steps for the protection of their business. This session was recorded at the 2008 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow.Running time: 62 minutes. Accompanied by a 2-page companion manual.
Speaker: Kenneth Piken, Kenneth M. Piken & Associates
Homeland Security Issues: From an Operational Point of View
Audiocast
For today’s self-storage businesses, homeland security has become an operational concern as well as a promotional opportunity. To view related issues as only a burden or detriment is a mistake. Properly framed, your response to the demands of homeland security can differentiate your facility from the competition and fulfill your duties to your business, employees, tenants and community. This seminar takes a close look at issues of homeland security and how to best handle them. This session was recorded at the 2008 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow.Running time: 81 minutes. Accompanied by a 32-page companion manual.
Speaker: Chris McGrath, New York Self-Storage Association
Stay abreast of the latest legal happenings in the industry and make sure your facility is not caught unaware or ill-prepared. Learn about current lawsuits, rulings and critical topics for the storage business and how they might affect you. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 60 minutes. Accompanied by an 11-page companion manual.
Speaker: Jeff Greenberger, Katz, Greenberger & Norton LLP
Every self-storage operator contends with legal issues. This books covers the critical areas you need to know and understand: the self-storage rental agreement, lien sales, tenant bankruptcy, dealing with a lawsuit, value limitation, Homeland Security, wages and hours, legalities of vehicle storage and more. You'll also read advice on choosing legal representation and how to do "spring cleaning" on your legal practices and documents. (40 pages)
Maximizing Profit With Sales, Marketing & Efficiency
Audiocast
Learn how to take your self-storage operation to the next level! This session is ideal for beginners and veterans who are committed to maximizing their profit. Learn how to create an environment for higher production by optimizing sales, marketing and operational effectiveness. These cutting-edge disciplines will help take your self-storage operation to the top of the marketplace. This session was recorded at the 2006 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 72 minutes. Accompanied by a 7-page companion manual.
Speaker: Brad North, Advantage Business Consulting
Identity theft is a pervasive concern in today’s society. As a storage operator, you must avoid falling prey to customers who use stolen identities to rent units. You must also protect tenants’ sensitive information. This seminar highlights business practices to do both. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 49 minutes. Accompanied by an 11-page companion manual.
This fast-paced session highlights the most important legal issues of the year. Topics include how to contend with a lawsuit, limitations on liability, overtime issues, tenant screening, tenants with military status and more. This session was recorded at the 2006 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 48 minutes. Accompanied by a 21-page companion manual.
Speaker: Jeff Greenberger, Katz, Greenberger & Norton LLC
Round out your industry library with this complete set of SSTI e-books!
Receive one book in each subject category: finance, real estate, construction,
development, facility management, site maintenance, legal issues, insurance,
marketing, technology, security, specialty storage and staffing. This
is an invaluable resource for anyone learning about the storage business.
It's also a fantastic reference to keep on the office shelf (or computer)
and use during employee training. This collection comprises more than
450 pages of quality material. (13 E-Books Total)
Protect your self-storage business and tenants by understanding the facts behind the latest legal cases and issues involving the industry. For beginners to seasoned professionals, this session will keep you in the know. This session was recorded at the 2008 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow.Running time: 69 minutes. Accompanied by a 36-page companion manual.
The ‘X’ Factor in Self-Storage Success: Making and Losing Money in Government Relations
Audiocast
Most self-storage owners do quite well in the business if they learn, understand and practice the basics. Unfortunately, far too few pay attention to the "X" factor, which is the key to a facility’s devastation or success. Want to know what the “X” factor is? Here’s a hint: It's all over us like ugly on an ape. Perhaps the title of the presentation should be the "G" factor, for “government,” which can influence your business more than you realize. This session will prepare you to deal with the powers that be. This session was recorded at the 2008 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow.Running time: 52 minutes. Accompanied by a 22-page companion manual.
Speaker: Charles Broomfield, Missouri Self Storage Owners Association
Tenant Screening: Protecting Your Self-Storage Business
Webinar
Original presentation date:September 12, 2007 Sponsors: Inside Self-Storage and Selfstoragelegal.com Speaker: Jeffrey Greenberger Host: Teri Lanza
It’s unfortunate that today’s self-storage operators have to wonder about the person to whom they just leased space … Is he going to use the facility for an illegitimate ...
The Self-Storage Bailment: What’s Wrong With Keeping Keys?
Webinar
Original presentation date:May 8, 2007 Sponsors: Inside Self-Storage and Selfstoragelegal.com Speaker: Jeffrey Greenberger Host: Teri Lanza
Keeping keys to one or more of your self-storage units potentially raises your liability exposure in the event of loss or damage to those units. Maybe you only keep keys "for a few tenants." Maybe you have keys...
Auctions have always represented the greatest risk of liability for self-storage operators. This session concentrates on reducing your potential accountability to the tenant, buyer and general public as a result of a lien sale. No operator who is even thinking about hosting an auction should miss this session. This session was recorded at the 2006 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 45 minutes. Accompanied by a 13-page companion manual.
Speaker: Jeff Greenberger, Katz, Greenberger & Norton LLC
Original presentation date: March 11, 2008 Sponsors: Inside Self-Storage and Selfstoragelegal.com Speaker: Jeffrey Greenberger Host: Teri Lanza
One of the most important clauses you can have in a modern self-storage lease is a value limit on the property a tenant can store in a facility. After a recent $3 million-plus verdict ...
Wage-and-Hour Issues in Self-Storage: What Are Managers Really Due?
Webinar
Original presentation date:November 13, 2007 Sponsors: Inside Self-Storage and Selfstoragelegal.com Speaker: Jeffrey Greenberger Host: Teri Lanza
Many self-storage managers are paid as employees exempt from overtime. But are they really exempt, and what is the test to determine this? Should employees ...
What You Need to Know About Cell-Tower Leases and Self-Storage
Webinar
Original presentation date:August 14, 2007 Sponsors: Inside Self-Storage and Selfstoragelegal.com Speaker: Jeffrey Greenberger Host: Teri Lanza
Do you think your facility might make a great location for a cell tower or repeater? Have you been approached by a cell-phone company about installing the equipment ...
What’s Wrong With Holding a Garage or eBay Sale in a Self-Storage Environment?
Webinar
Original presentation date: July 8, 2007 Sponsors: Inside Self-Storage and Selfstoragelegal.com Speaker: Jeffrey Greenberger Host: Teri Lanza
Some self-storage operators wonder about using their facilities to host neighborhood garage sales, flea markets or other similar events. Some have even asked ...
It happens to every storage owner, but what legal recourse do you have when your tenant files bankruptcy? Learn the necessary actions to take when faced with this dilemma and how to avoid paying for customers' misfortune. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 51 minutes. Accompanied by a 12-page companion manual.
Speaker: Jeff Greenberger, Katz, Greenberger & Norton LLP
Your Facility and the Service Members Civil Relief Act (SCRA)
Audiocast
More than likely, you have members of the armed forces renting units at your facility, but what do you do when they are called to enter active duty? Learn what the SCRA means to your business and the service members who rent from you. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 47 minutes. Accompanied by a 2-page introduction.
Speaker: Chris McGrath, Connecticut Self Storage Association
