‘Large’ Profitability Secrets ‘Small’ Owners/Operators Should Know
Audiocast
Learn the secrets large storage ’operators use to increase revenue, reduce costs and make their facilities more efficient. This seminar will show you how to apply the successful business techniques of larger storage companies—no matter the size of your operation—and stay competitive in your market. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 43 minutes. Accompanied by a 22-page companion manual.
Recent self-storage management buzzwords include “unmanned,” “automated” and “hub-and-spoke.” Learn about these terms and others, and hear how other operators are implementing innovative management methods to make more money. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 41 minutes. Accompanied by a 2-page introduction.
Learn how to apply basic sales strategies to self-storage. These fundamentals will help you rent more units, win and keep customers, and boost your bottom line. This session was recorded at the 2006 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 50 minutes. Accompanied by a 4-page companion manual.
Expand your collection of educational resources with this 10-piece set
of SSTI audiocasts! These seminars can be listened to anytime, anywhere.
The “Facility Operation Essentials” package covers the key topics of sales,
marketing, pricing, staffing, legal issues and ancillary services. This collection comprises 10 hours of quality material. (10 Audiocasts
Total)
In today’s competitive environment, many self-storage operators are challenged to increase the profitability of their business. To improve the performance and real estate value of your facility, you must boost its net operating income. In this session, you’ll learn how to use market demographics to generate leads, improve sales and increase rentals. You’ll also learn yield-management techniques that will help you raise rates. Learn creative ways to improve NOI and become the price leader in your market! This session was recorded at the 2008 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow.Running time: 56 minutes. Accompanied by a 7-page companion manual.
Speaker: Brad North, Advantage Business Consulting
Beyond Late Fees: What Other Fees Can Self-Storage Operators Charge?
Webinar
Original presentation date:July 10, 2007 Sponsors: Inside Self-Storage and Selfstoragelegal.com Speaker: Jeffrey Greenberger Host: Teri Lanza
The provision of ancillary services—particularly high-end services like wine or records storage—carries additional risks for the self-storage operator. These niches ...
Whether you’re developing a new self-storage facility or trying to keep an existing one competitive, there are several key factors to bear in mind. During this session, you’ll learn how to avoid expensive mistakes in layout and setup; keep informed of the newest marketing and management initiatives; upgrade operations to compete and much more. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 61 minutes. Accompanied by a 2-page introduction.
This session addresses the importance of keeping self-storage managers trained in new products, current laws, management techniques and operational methods. It will also discuss the various sources of education managers need to be successful. Staff training has never been more important, not only for maintaining your market position in this highly competitive environment, but to becoming the storage leader in your community. This session was recorded at the 2008 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow.Running time: 45 minutes. Accompanied by a 2-page companion manual.
Speaker: Mel Holsinger, Professional Self Storage Management LLC
Managing a storage site isn't brain surgery, but it does take know-how
and skill. Thanks to competition, a more demanding customer base and
technological tools, facility operation becomes increasingly complex.
This book highlights some creative management methods. It also walks
you through the process of writing your operation's policies and procedures
and setting a pricing strategy. You'll read about physical vs. economic
occupancy, effective rent increases, site audits, and insights on using
a management company. You'll also learn how to be sales savvy and deliver
superior customer service.(38 pages)
Maximizing Profit With Sales, Marketing & Efficiency
Audiocast
Learn how to take your self-storage operation to the next level! This session is ideal for beginners and veterans who are committed to maximizing their profit. Learn how to create an environment for higher production by optimizing sales, marketing and operational effectiveness. These cutting-edge disciplines will help take your self-storage operation to the top of the marketplace. This session was recorded at the 2006 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 72 minutes. Accompanied by a 7-page companion manual.
Speaker: Brad North, Advantage Business Consulting
Learn the advantages and drawbacks of fee management and how to understand and create boundaries within the management relationship. It will also help you better understand your market, product and customers. Our speaker will discuss operational factors involved in fee management such as payroll, human resources, legal issues and accounting. This all-inclusive overview of third-party management is a must! This session was recorded at the 2008 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow.Running time: 63 minutes. Accompanied by a 13-page companion manual.
Speaker: Joe Niemczyk, Executive Self Storage Associates
Identity theft is a pervasive concern in today’s society. As a storage operator, you must avoid falling prey to customers who use stolen identities to rent units. You must also protect tenants’ sensitive information. This seminar highlights business practices to do both. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 49 minutes. Accompanied by an 11-page companion manual.
Who says you have to employ a full-time resident manager for your self-storage facility to be successful? Who says you have to have a manager on site at all? Operators all over the world are taking advantage of new technology and security tools to run “unmanned” sites from a centralized office. This package contains insight to remote-management essentials such as kiosks, web-based video surveillance, electronic locks, enterprise software and more.
Rent Increases: Why Owners, Managers and Customers Benefit
Audiocast
Self-storage managers and management teams generally dread dealing with rent increases. This session explains why these increases benefit the facility and its customers, and how to properly—and smoothly—implement a rate change. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 44 minutes. Accompanied by an 11-page companion manual.
Speaker: Mel Holsinger, Professional Self Storage Management LLC
Just getting started in the self-storage industry? Learn what it takes to run a seamless operation. This session was recorded at the 2006 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 52 minutes. Accompanied by a 17-page companion manual.
Speaker: Bob Schoff, National Self Storage Management Inc.
Round out your industry library with this complete set of SSTI e-books!
Receive one book in each subject category: finance, real estate, construction,
development, facility management, site maintenance, legal issues, insurance,
marketing, technology, security, specialty storage and staffing. This
is an invaluable resource for anyone learning about the storage business.
It's also a fantastic reference to keep on the office shelf (or computer)
and use during employee training. This collection comprises more than
450 pages of quality material. (13 E-Books Total)
Self-Storage Management and Marketing: Hand-in-Hand
Audiocast
Facility management and marketing go hand-in-hand. Discover how easy it is for self-storage teams to learn tactics that increase facility revenue. This session was recorded at the 2006 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow.Running time: 82 minutes. Accompanied by a 44-page companion manual.
Speaker: M. Anne Ballard, Universal Management Co.
The ‘X’ Factor in Self-Storage Success: Making and Losing Money in Government Relations
Audiocast
Most self-storage owners do quite well in the business if they learn, understand and practice the basics. Unfortunately, far too few pay attention to the "X" factor, which is the key to a facility’s devastation or success. Want to know what the “X” factor is? Here’s a hint: It's all over us like ugly on an ape. Perhaps the title of the presentation should be the "G" factor, for “government,” which can influence your business more than you realize. This session will prepare you to deal with the powers that be. This session was recorded at the 2008 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow.Running time: 52 minutes. Accompanied by a 22-page companion manual.
Speaker: Charles Broomfield, Missouri Self Storage Owners Association
Taking Your Self-Storage Operation to Greater Heights
Audiocast
Learn how to take your self-storage operation to the next level by maximizing the most important aspects of your business. You’ll hear some of the most effective ways to motivate staff, capture sales, measure and track information, market your product and much more. Listen to this session if you want to increase profit while improving real estate value. This session was recorded at the 2007 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 51 minutes. Accompanied by a 6-page companion manual.
Speaker: Brad North, Advantage Business Consulting LLC
Tenants are the lifeblood of any self-storage business, but that doesn’t mean you should underestimate your value. Satisfied customers are content to pay a fair price for a good product. Learn the best techniques for keeping customers happy while simultaneously maximizing revenue. Offer great service, and you can improve your bottom line! This session was recorded at the 2006 Inside Self-Storage Expo in Las Vegas, the industry’s largest conference and tradeshow. Running time: 83 minutes. Accompanied by a 21-page companion manual.
Speaker: Joe Niemczyk, Executive Self Storage Associates Inc.
