Do you have what it takes to be competitive in today’s self-storage market?
Product knowledge and superior service are your pathways to success.
SSTI will show you the way!
Welcome to the Self-Storage Training Institute (SSTI), which provides quality education to facility
managers, operators and owners. Our mission is to help you access the finest, most convenient and
affordable learning resources available. The institute is owned and operated by Inside Self-Storage (ISS),
which has served the self-storage industry with educational events and resources since 1991. See how
accessible self-storage learning can be!
Introducing our new Qualified Storage Manager (QSM) program!
SSTI has partnered with the top professionals in the self-storage business to bring you a new program that will revolutionize manager training. When you earn a QSM designation, you get critical management know-how from the storage industry’s most recognized experts. You’ll be schooled in:
Phone skills
Marketing
Customer service
Site maintenance
Sales
Collections
Legal issues
Pricing Strategies
The QSM core curriculum contains 26 classes covering every essential facility-management task. And it all takes place on the Web! Classes come in on-demand, webinar format, so you’ll earn your QSM from the comfort of your home or office, at a pace that is comfortable for you. Here’s how it works:
Purchase the classes individually according to your needs, or buy the entire package at a discount.
Watch each class, where you want, when you want. Review it as many times as you wish.
Take the test for each class. An 80 percent or higher on each multiple-choice exam earns you a passing grade.
When you’ve passed each course in the curriculum, you’ll download your official QSM certificate!
Keeping on top of a tough market requires you to be the best.
Become a Qualified Storage Manager (QSM), and you’ll learn the skills you need to compete …
in the storage market and the job market!.
